RETURN & REFUND POLICY

 

We hope that you love Metin products as much as we do but if you aren’t satisfied with your order, you can reach out to help support@metincare.com and our Customer Service experts will be happy to assist you in the best way possible.

 

Cancellations:

All cancellation requests must be initiated within 24 hours of placing the order or before your order has been shipped, whichever happens first.

 

Exchange or Returns:

We don’t accept exchange or returns on our products due to hygiene reasons. However, if you receive damaged/wrong products, please contact us at support@metincare.com within 24 hours of receiving the product and we’ll do everything we can to make it right.