We hope that you love Metin products as much as we do but if you aren’t satisfied with your order, you can reach out to help and our Customer Service experts will be happy to assist you in the best way possible.



All cancellation requests must be initiated within 24 hours of placing the order or before your order has been shipped, whichever happens first.


Exchange or Returns:

We don’t accept exchange or returns on our products due to hygiene reasons. However, if you receive damaged/wrong products, please contact us at within 24 hours of receiving the product and we’ll do everything we can to make it right.